Shipping policy

             

Shipping policy for Macba Beds.

At Macba Beds, our utmost efforts are to provide efficient and reliable shipping services to our valuable customers. This shipping policy will explain all the essential information that you are required to know regarding delivery of the product. You are required to read this shipping policy with the complete attention to understand the procedure.

Shipping Timeline:

The shipping time frame is 5-7 working days. This time period will start from the date you have placed the order.

The delivery is supposed to be only on the ground floor. In case you have the apartments on the upper floors of the buildings, then the delivery man is only responsible to make it to the reception area of the ground floor.

Shipping Methods:

To ensure the intact and safer delivery of the product we always choose the reputable shipping carriers. The carriers may vary due to the shape, size or weight of the product. But we assure you the reliability of the carrier services as the customers’ requirements cannot be compromised.

In case of tracking your order, once your order is shipped we'll provide you with the tracking number that tracks the progress of your product. In that case you can keep an eye on the delivery status and on the estimated delivery date.

Free Shipping:

Our customers’ suggestions and preferences are always in our priorities. Keeping that in mind we offer free shipping on all of our products. But in case you want to ship back the product then you have to pay the return shipping charges, for more details about it please refer to the refund policy.

Shipping restrictions:

Due to the geographical restrictions, we currently deliver in the United Kingdom only. But in the future we have a plan to expand its worldwide.

Delivery process:

Once your order is dispatched we will send you a notification to confirm the shipment. That notification will include the tracking number and estimated delivery date. You can track your order at any time of the day to keep check.

Delivery Attempts:

The shipping carriers will be delivering your product on the address that you have provided. In case of absence of the receiving party, they may notify you with the delivery notification or make another arrangement to complete the shipping procedure. Shipping carriers are here to deliver your product, your cooperation is needed for smooth delivery of the product.

Requirement for the Signature:

In some of the cases, your signature is required at the time of the delivery. This is for the confirmation of the safe and perfect delivery of the item. If for some reason you are not present at that moment please cooperate with the carrier to propose the further arrangements.

Modification or Cancellation of Order:

Once you have added the details and placed your order, it is impossible to change the shipping address or any other kind of changes in the order. For That particular reason, kindly review the information before confirming the order. The procedure of shipping the order will start as soon as possible so information accuracy is important to avoid any inconvenience.

Cancellation of Order:

If for any reason you are required to cancel your order, contact us on your first priority. We will make our best efforts to accommodate you in cancelling the order. But in any case the order has been shipped then it is not in our hands to cancel the order.

If you have any other queries or confusions related to our shipping policy, kindly contact us. They will provide the best assistance to solve your issues or questions.

             Macba Beds

             Address: Day street revansthrop Wf13 3lj

             Email: support@macbabeds.com

              Phone: 08001512930